Shipping policy

Shipping Policy | Eloria

At Eloria, we offer worldwide shipping and are committed to delivering your order safely and reliably.

🕓 Order Processing

All orders are processed within 24–72 hours (excluding weekends and holidays).
You will receive an order confirmation email once your order is processed.

🌍 Delivery Time

Estimated delivery time is 7–14 business days, depending on your location.
Delays may occur due to customs, holidays, or unforeseen circumstances.

Please review our size guide carefully before placing your order to ensure the best fit.

🔍 Order Tracking

Once shipped, you will receive a tracking number by email.
Tracking information may take up to 48 hours to update.

💰 Customs & Taxes

Customs duties or import taxes may apply depending on your country and are the responsibility of the customer.

📦 Lost or Delayed Orders

If your order has not arrived within 16 business days after shipment, please contact us so we can assist you. 
In the rare event that a package is confirmed as lost or damaged, we will gladly arrange a replacement or refund, depending on the situation.

💬 Contact Us
If you have any questions regarding your order or this Shipping Policy, please don’t hesitate to reach out:

📧 Email: eloriia.store@gmail.com